Back in August of last year, Grammarly shipped a feature called Expert Review, which allowed you to get writing suggestions from AI-cloned “experts,” and reporters at The Verge and other outlets discovered that those experts included us. It included me.
No one had ever asked permission to use our names this way, and a lot of reporters were outraged by this — the talented investigative journalist Julia Angwin was so upset she filed a class action lawsuit about it. Superhuman responded to this by first offering up an email-based opt out and then killing the feature entirely. Shishir apologized, and you’ll hear him apologize again. {listen}