99% Invisible: Your Call Is Important to Us
What if all those dropped calls, endless wait times and dead end hotlines every time you try to reach customer service weren’t accidents but part of the plan?
What if all those dropped calls, endless wait times and dead end hotlines every time you try to reach customer service weren’t accidents but part of the plan?
social media through a Marxist lens
Scott Bennett
“I think what you’re talking about is actually getting more to a gap in our ability to think beyond ourselves and our particular desires or interests, which is exactly why…
Alva Gotby and Helen Hester
@ian.outside
by Gil Scott-Heron
while someone was driving
We’re not going to buy our way out of this.